Terms & Conditions

Terms and Conditions

Last Updated: December 24, 2023

Welcome to NSWR!

Thank you for choosing NSWR, a premier solution for social media management and engagement. Our website https://www.nswr.ai, along with our related platforms, applications, and services (collectively, the “Service”), is governed by these Terms of Use (the “Terms”). These Terms form a binding legal agreement between you and NSWR, so please read them carefully.

By downloading, installing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, including NSWR’s Privacy Policy ([Link to Privacy Policy]) and any additional terms and policies we may provide.

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1. Service Overview

NSWR offers advanced tools for managing social media interactions, including scheduled posting, analytics, and customized response capabilities.

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2. Eligibility

To use our Service, you must be at least 18 years old. By agreeing to these Terms, you confirm that you meet this age requirement, have not been previously suspended or removed from our Service, and that your use of the Service complies with all applicable laws and regulations.

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3. Account Registration

Creating an account is necessary to access most features of our Service. You are responsible for providing accurate and up-to-date information and for maintaining the confidentiality of your account and password. Notify us immediately at contact@nswr.ai if you suspect any security breaches.

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4. Payment Terms

Certain features of the Service may require payment. All fees are non-refundable and must be paid in U.S. Dollars, or EUR. Prices are subject to change, and we recommend checking our pricing page (https://nswr.ai/pricing) periodically for the latest information.

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5. License to NSWR Services

We grant you a limited, non-exclusive, non-transferable license to use the Service, subject to your ongoing compliance with these Terms. You may not modify, distribute, or create derivative works of the Service.

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6. User Content and AI Usage

You retain rights over your content but grant NSWR a global license to use it in relation to the Service. Your content should not infringe on others’ rights and must adhere to our guidelines.

AI Usage Requirements

• The AI features provided by NSWR are intended for positive, ethical use.
• You agree not to use NSWR’s AI capabilities for malicious activities, including but not limited to prompt hacking or generating harmful content.
• NSWR is not responsible for AI-generated responses. It's your responsibility to review and approve AI responses before use.

7. Third-Party Services and Content

NSWR may integrate with third-party services, but we are not responsible for these services or any content you share with them. Ensure you comply with the terms of these third-party services.

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8. Prohibited Conduct

You agree not to use the Service for any illegal activities, to violate anyone’s rights, or to interfere with the Service’s operation. This includes refraining from posting harmful content or engaging in fraudulent activities.

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9. Intellectual Property Protection

Respect for intellectual property rights is critical. If you believe your rights have been infringed on our Service, please contact us at contact@nswr.ai with a detailed complaint.

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10. Term and Termination

These Terms remain effective until terminated. NSWR may terminate your access to the Service for violations of these Terms. Upon termination, certain obligations and rights will survive.

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11. Disclaimers and Limitation of Liability

The Service is provided “as-is.” NSWR disclaims all warranties to the extent permitted by law and will not be liable for any damages arising from your use of the Service.

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12. Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration, except for certain types of disputes as detailed in the Terms. By agreeing to these Terms, you waive your right to participate in class action lawsuits or jury trials.

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13. Modifications to Terms

NSWR reserves the right to modify these Terms. Continued use of the Service after changes implies acceptance of the new Terms.

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14.  Contact and Additional Information

For questions or more information, please contact us at contact@nswr.ai or 11 rue Chaptal, Levallois-Perret, 92300, France.

Remember, by using NSWR, you agree to these Terms. We look forward to helping you optimize your social media presence!

Privacy Policy

Last updated: December 24, 2023

Introduction

NSWR, located at 11 rue Chaptal, 92300 Levallois-Perret, France, upholds a strong commitment to privacy. This document outlines our practices in managing your personal data, ensuring its security and confidentiality. Our website https://www.nswr.ai and related services fall under the scope of this policy.

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1. Personal Information We Collect

Registration Data: This includes your name, email address, social media handles, and other pertinent details required for registering and utilizing our Service.

Social Media Data: When you link your social media accounts to our Service, we collect data such as posts, engagement metrics, and account analytics to enhance your experience.

Automatic Data Collection: We gather information such as IP addresses, browser types, and usage statistics through cookies and similar technologies.

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2. How We Use Your Information

This category includes information necessary for registration, service purchases, account management, and other interactions with our services, such as your name, email address, and more.

2a. Personal Information Collected from Connected Social Media Accounts

Connecting your social media accounts to our services allows us to collect specific data based on the platform:

• Facebook: We access your profile image, display name, username/page ID, access tokens, sent posts, and comments on those posts. Engagement metrics like click rates, likes, shares, and overall impressions are also collected.
• Twitter: Linking your Twitter profile enables us to gather your profile image, display name, username/profile ID, access tokens, tweets, and comments on those tweets. We also collect engagement data such as likes, retweets, and impressions.
• Instagram: By connecting your Instagram profile, we obtain your profile image, display name, username/profile ID, access tokens, posts, and comments on those posts. Data on likes, shares, and overall engagement are also tracked.
• TikTok: Connecting a TikTok profile results in the collection of your profile image, display name, username/profile ID, access tokens, posts, and comments on those posts, along with engagement metrics like click rates and likes.
• YouTube: When a YouTube channel is connected, we collect your channel's profile image, display name, profile ID, access tokens, videos, and comments on those videos. Engagement data such as views, likes, and shares are also tracked.

2b. Personal Information Automatically Obtained from Your Interactions with the Service

We gather Log Data (IP addresses, browser types, etc.), utilize cookies and similar technologies for usage analytics, and record details of your service interactions, including page visits and content engagement.

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3. How We May Use Your Personal Information

Your data is utilized for account management, service provision and enhancement, communication, marketing, and compliance with legal obligations.

• To provide and personalize our AI-driven responses and services.
• To manage our customer relationships and provide support.
• For research and development to improve our Service.

4. How We Share Your Personal Information

Information sharing occurs with service providers, for legal purposes, and during business transitions. We ensure these parties adhere to privacy laws.

• We do not sell your Personal Information.
• We may share information with third-party service providers strictly for operational purposes and under confidentiality agreements.
• We may disclose information if required by law or to protect our rights and safety.

5. How We Protect Your Personal Information

We implement robust measures to safeguard your data, although no system guarantees absolute security.

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6. Your Rights and Choices

You have various rights concerning your Personal Information, including access, rectification, deletion, and opting out of marketing communications.

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7. Data Transfers

Your data may be globally stored and processed, in adherence to international data protection regulations.

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8. Children's Privacy

Our services are not intended for users under 16, and we do not knowingly collect data from children.

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9. Updates to this Privacy Policy

We reserve the right to modify this policy and will notify you of any significant changes.

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10. Contact Us

If you have questions about this Privacy Policy or your Personal Information, please contact us at contact@nswr.ai.

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11. Specific Provisions for Certain Regions

For California residents: Refer to our California Resident Privacy Notice for additional information on your rights.

For EU residents: We comply with the GDPR and you can exercise your rights under this regulation.

California Resident Privacy Notice

This supplements our Privacy Policy and provides additional disclosures and rights specific to California residents.

GDPR Compliance for EU Residents

We adhere to the GDPR principles and provide EU residents with rights to access, rectify, delete, and restrict the processing of their Personal Information.

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12. Data Retention

We retain Personal Information as long as necessary to provide our Service and comply with legal obligations.

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13. Contact Information for Data Protection Officer

For further inquiries about our privacy practices, please contact our Data Protection Officer at jason@nswr.ai.